We’ve seen a big spike in demand for masks (thank you) and we’ve taking steps to ramp up production. Due to COVID and our production system not available at full capacity, we’re doing our best to fill orders ASAP. There could be a delay of 2-4 days to allow us to process your order. Most of our masks are currently in stock. Prints that are not currently in stock display a “SHIPS ON” date. If you order multiple masks and one has a later ship date, we will send all masks together on that date in attempt to minimize the environmental impact.
Canada Post is experiencing higher than normal volume and working with reduced staff. Shipping times may be longer than usual.
We will send an email confirmation when your order ships. Please allow up to 2 weeks for your package to arrive. Most will arrive much sooner.
We cannot allow pick-ups at this time. It is important that out studio remains a secure space. We do not feel it is the right thing to do for us, for our families and the clients we’re making masks for.
Due to the volume of orders, it is very difficult for us to accommodate changes to orders that have already been placed. We will do our best, but we cannot guarantee.
We are a small independent company with only 3 people working at the moment. Your patience and understanding is greatly appreciated. We look forward to helping you.
Thank you for your continued support.